Privacy Policy

Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us so we can review and delete it when appropriate.

Last updated: August 13, 2026

Midwest Small Engines respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit our website, submit a form, request service, or otherwise communicate with us.

Information We Collect

We may collect information that you provide directly to us, including:

Your name, phone number, email address, street address, and city.
Your preferred method of contact, such as phone, text message, or email.
Equipment information, including equipment type, make, model, serial number, condition, and requested service.
Descriptions of equipment problems and any photos, documents, or other information you submit.
Pickup, delivery, and scheduling information.
Information contained in estimates, work orders, invoices, payments, and other service records.
Messages and other communications you send to us.

If you make a payment through our website or an electronic invoice, payment information is processed by Wix Payments or another payment provider. Midwest Small Engines generally does not receive or store your complete payment-card number. We may receive information such as the payment amount, payment status, transaction date, and limited payment-method details.

Information Collected Automatically

When you visit our website, Wix and other services used to operate the website may automatically collect certain technical information, including:

Your Internet Protocol address.
Browser, device, and operating-system information.
Pages viewed, referring pages, and general website activity.
Approximate location based on your Internet Protocol address.
Cookie identifiers and similar technical information.

This information may be used to operate the website, maintain security, understand website performance, and improve the visitor experience.

How We Use Information

Midwest Small Engines may use personal information to:

Respond to questions and service requests.
Evaluate equipment concerns and prepare estimates.
Schedule service, pickup, delivery, or equipment drop-off.
Create and maintain work orders, invoices, payment records, and service history.
Contact customers with estimates, approvals, repair updates, scheduling information, invoices, and pickup notifications.
Process transactions and maintain accounting and tax records.
Provide customer support and address repair concerns.
Operate, secure, maintain, and improve our website and business services.
Detect or prevent fraud, misuse, security incidents, or other unlawful activity.
Comply with applicable legal, tax, accounting, and regulatory requirements.

Phone, Email, and Text Communications

If you provide contact information, Midwest Small Engines may contact you by phone, email, or text message regarding your inquiry, equipment, estimate, repair, appointment, invoice, payment, pickup, or delivery.

If we send promotional emails, you may unsubscribe by using the unsubscribe link included in the message. If we send promotional text messages, you may ask us to stop sending them. Requests to stop promotional messages will not prevent necessary service-related communications regarding an active request, repair, invoice, or transaction.

Message and data rates may apply to text messages according to your wireless plan.

Cookies and Similar Technologies

Our website is hosted on the Wix.com platform. Wix uses cookies and similar technologies to operate and secure Wix websites, remember visitor preferences, measure website performance, and provide enabled website features.

Depending on the features active on our website, cookies may be classified as essential, functional, analytics, or marketing cookies. You may be able to manage nonessential cookies through the cookie settings displayed on the website. You may also control cookies through your browser settings, although disabling certain cookies may affect website functionality.

How Information Is Shared

Midwest Small Engines does not sell or rent personal information for monetary compensation.

We may share information only as reasonably necessary with:

Wix.com, which hosts our website and provides website, form, invoicing, communication, and payment-related services.
Payment processors and financial institutions that process customer payments.
Service providers that support website forms, email notifications, communications, analytics, data storage, accounting, or business operations.
Delivery, shipping, or transportation providers when necessary to complete a customer-requested service or order.
Government agencies, law enforcement, courts, attorneys, insurers, or other parties when required by law or reasonably necessary to protect our rights, customers, property, or safety.
A buyer, successor, or other appropriate party if Midwest Small Engines is involved in a business sale, transfer, reorganization, or similar transaction.

These providers may process information according to their own terms and privacy policies.

Data Storage and Retention

Information submitted through our website may be stored through Wix.com, its databases, and other services used by Midwest Small Engines. Information may be processed or stored in the United States or other locations where those service providers operate.

We retain personal information only for as long as reasonably necessary to provide services, maintain service and transaction records, resolve disputes, enforce agreements, and satisfy legal, accounting, tax, or business requirements. Retention periods may vary depending on the type of information and why it was collected.

Data Security

Midwest Small Engines and its service providers use reasonable measures intended to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please do not submit Social Security numbers, banking passwords, or other highly sensitive information through general website forms, text messages, or ordinary email.

Your Privacy Choices

You may contact Midwest Small Engines to request access to, correction of, or deletion of personal information we maintain about you. We may need to verify your identity before completing a request.

Some information may be retained when reasonably necessary to complete a transaction, maintain service records, comply with tax or legal obligations, resolve disputes, prevent fraud, or enforce agreements. Depending on where you live, you may have additional privacy rights under applicable law.

Third-Party Websites and Social Media

Our website may contain links to third-party websites, social-media pages, payment services, or other services not controlled by Midwest Small Engines. We are not responsible for the privacy practices or content of those third parties. You should review their privacy policies before providing personal information.

Changes to This Privacy Policy

Midwest Small Engines may update this Privacy Policy as our website, services, or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

Questions, concerns, or privacy requests may be submitted using our Contact Us page or through the following:

Midwest Small Engines
Schofield, Wisconsin
Email: midwestsmallengines23@gmail.com
Call or text: 715-581-1203
Website: midwestsmallengines.com